Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE
CAREFULLY BEFORE USING THIS WEBSITE. All users of this site
agree that access to and use of this site are subject to the
following terms and conditions and other applicable law. If you
do not agree to these terms and conditions, please do not use
this site.
Purchases
We try our best to offer
friendly and simple terms to our customers. Key purchase points
are summarized below:
- Distributor Partners:
Net 30 FOB Neenah, WI
- New Customers: 50%
down payment for purchases exceeding $1,000 remainder due
Net 10 FOB Neenah, WI
The following apply to
both New Customers and established Distributor Partners:
Refund/Exchange Policy
We offer a 30 day Money Back Guarantee on almost every product we
offer. Please call customer service at (888) 969-0556, in
advance to obtain an RMA number (Return Merchandise
Authorization) within 30 days of purchase date.
Return merchandise with RMA number to:
Featured Fotos
(print RMA number Here)
500 N. Commercial
Neenah, Wisconsin 54956 USA
NOTE: Refund requests sent with no RMA number, or mailed to the call
center unannounced will be
rejected and returned to sender.
Order Cancellation Policy
Please submit any cancellation by
completing our online email form, or
call on our business phone
at (888) 969-0556.
Email cancellations must contain the following: First name,
last name, order number, phone number and email address. This information
must be identical to the information originally submitted on
your order. Please provide contact information so that we may
contact you if we have questions in regards to canceling your
order.
Every effort will be made to accommodate the cancellation of
your order, providing no material and labor expense has been
incurred. In the event a cancellation is received after expenses
have been incurred, order processing will be suspended and a
cost incurred will be provided for a final decision from the
customer.
Warranty Policy
Shipping Costs
All replacement/repaired
products are shipped USPS unless a
rush is requested. The cost of such a shipping upgrade is to be
paid by the customer prior to shipment.
Warranty Procedure
We suggest you contact
us to determine whether the item is indeed defective
before shipping. Then make an online return merchandise
authorization (RMA) request. See Return Policy for more details.
No phone call or email is necessary!
90-Day Warranty
All products (unless specifically stated otherwise), carry an
implied, industry-standard 90-Day warranty against defects due
to manufacturing or failure. Warranty does not include any use
of the product that does not fall into the designed use of the
product as intended by the manufacturer. Copyright Policy
"I hereby represent and warrant that I have the right to grant
permission to use the materials provided to produce this order without
violation of third part rights, and if I do not control all rights in
their entirety, I have indicated so. I hereby grant to Featured Fotos,
Inc., its licensees, assigns and affiliates, the right to use the
material in all ways noted above."
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